Support

Type /hummingbird followed by what you want, for example /hummingbird cat falling off table. Only you see the preview: five results in a row you can swipe through. Press Send under the one you want to post it to the channel, Next 5 for more results, or Cancel to back out. Nobody else sees you browsing.

Each workspace controls how long a sent GIF stays before it vanishes.

• /hummingbird timer shows the current setting.
• /hummingbird timer 5 sets it to 5 seconds.

Valid range is 1 to 300 seconds. The default is 10.

On HummingBird Pro, run /hummingbird billing in Slack to open your secure Stripe billing page. From there you can update your card, see invoices, or cancel. If that doesn't work, email support@hummingbirdgif.com.

HummingBird can only post in channels it has been invited to. In the channel you want to use, run /invite @HummingBird once. If a send fails, an uninvited bot is almost always the reason.

• "My GIF disappeared!" That is the whole point. GIFs are removed from the channel after the timer you set. Raise the timer with /hummingbird timer N if you want them to linger longer.
• Nothing posts when I press Send. Invite the bot to the channel with /invite @HummingBird.
• Note: deleting a message removes it from the channel timeline, but notifications and link previews may have already fired. It vanishes, it was not unsent.

Still stuck? Email support@hummingbirdgif.com.